Blog

February 19, 2020

Customer Service Key Capabilities

To keep pace with innovation and the rapidly changing needs of your customers, your organization needs to stay flexible and agile. At BSIcons Software Consulting, we know it can be a difficult endeavor. That's why we want to help you integrate the solution that makes your journey easier. Microsoft Dynamics 365 is a robust portal for self-service and peer-to-peer community support, with seamless transitions from agent interactions to field service for onsite help. With Dynamics 365, your agile team can provide fast and effective service. Contact us to find out more information about how we can help.
February 19, 2020

Day in the life Retail

With all the moving parts in your business, you need to stay in sync while maintaining flexibility and speed. At BSIcons Software Consulting, we know that can be tough to do especially for small business owners. That's why we're here to help. Microsoft business-class email gives you access to email, contacts, and shared calendars anywhere. You can work without worries wherever you work best and stay focused on what matters most. Your mobile business needs the right tools and we can help you get them. Contact us today to find out how we're poised to deliver the Microsoft solutions you need.
February 18, 2020

SMB security: infographic

Over 50% of users accidentally share sensitive information. It's an easy mistake to make. A mistyped email address or the dreaded accidental click on the "reply all" button can expose sensitive company or client information to the wrong people. Microsoft 365 Business gives you the ability to allow only authorized users to view your company documents. At BSIcons Software Consulting, we understand that at the end of the day, we are all only human. Contact us to learn more about how you can safeguard your data against this and other common security errors with Microsoft 365.
February 18, 2020

CALL COMMERCE: A $1 TRILLION ENGINE — A CMO Guide to the Click-to-Call Opportunity

Growing mobile device use is channeling more sales to SMBs by driving more inbound calls. BSIcons Software Consulting can help you take advantage of the opportunities. Start by downloading this analyst report with 15 top takeaways for SMBs looking to benefit from click-to-call.
February 18, 2020

Closing the STEM Gap: 5 insights that can make a difference for girls and young women

90% of girls describe themselves as creative and 72% want a job that helps the world; solving the problems of the future will require creative individuals with STEM skillsets. Seems like a win for everyone, so how can we get more girls involved in STEM? There is more than one answer, but we can start with providing role models and real-world connections to young girls, allowing them to understand where STEM skills can take them and picture themselves in those roles. At BSIcons Software Consulting, we recognize the importance and the benefits of getting more girls involved in STEM. Contact us to learn more.